Night Shift Team Leader — Grocery

John Lewis Partnership; Sefton; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Night shift premium

Job summary

John Lewis Partnership is seeking a Team Leader in one of our Waitrose shops. You will lead a team to deliver partner-led service and passion for food, maximise sales and build customer trust and loyalty.

A full-time role across seven days includes nights, evenings and weekends, with a night shift premium for hours between 22:00 and 06:00. You will support management, ensure safety and compliance, fulfil online orders, replenish stock and help drive commercial performance while maintaining a

Qualifications

• Good people and leadership skills.
• Good understanding of retail and how to maximise commercial success.
• Experience of working in a customer facing role
• Good stakeholder management skills when working with third parties and the wider Partnership.

Responsibilities

• Supporting the shop's management team with managerial tasks and work with all other areas of the shop to meet customer demand.
• Ensuring Partners are operating in a safe and legal manner.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Being proactive in helping to drive the commercial performance for the shop, offering ideas for continuous improvement to the operation.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Skills

Leadership

Retail knowledge

Customer service

Stakeholder management

Job description

John Lewis Partnership is seeking a Team Leader in one of our Waitrose shops. You will lead a team to deliver partner-led service and passion for food, maximise sales and build customer trust and loyalty.

A full-time role across seven days includes nights, evenings and weekends, with a night shift premium for hours between 22:00 and 06:00. You will support management, ensure safety and compliance, fulfil online orders, replenish stock and help drive commercial performance while maintaining a