Night Shift Store Team Leader

JOHN LEWIS

Witney

On-site

GBP 21,000 - 25,000

Full time

3 days ago
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Benefits offered by this job

Night shift premium £4.50/hour

Job summary

John Lewis Partnership is seeking a Team Manager for one of our Waitrose shops in the UK. You will influence and motivate your team to deliver exceptional Partner-led customer service that reflects the Waitrose brand, while supporting sales growth and profitability.

Key duties include leading a high-performing team, coordinating holidays and absences, and driving a culture of care and accountability. Roles require flexibility across seven days and night shifts from 21:00 to 07:00.

Qualifications

  • Experience leading a team in a fast-paced, customer-focused retail environment.
  • Ability to build high-performing teams and manage performance conversations.
  • Passion for retail, understanding competitors and the Partnership’s values.
  • Ability to plan workloads and meet deadlines while maintaining stakeholder relationships.
  • Clear and influential communication with colleagues at all levels.

Responsibilities

  • Lead and motivate your team to deliver outstanding Partner-led customer service.
  • Maximise sales and profit while minimising wastage and ensuring stock availability.
  • Oversee store operations to be efficient, legal and secure.
  • Foster a culture of care, belonging, pace and productivity.
  • Engage Partners to deliver change and maintain high standards across the shop.

Skills

Team leadership
Customer service
Retail management
Staff development
Communication

Job description

John Lewis Partnership is seeking a Team Manager for one of our Waitrose shops in the UK. You will influence and motivate your team to deliver exceptional Partner-led customer service that reflects the Waitrose brand, while supporting sales growth and profitability.

Key duties include leading a high-performing team, coordinating holidays and absences, and driving a culture of care and accountability. Roles require flexibility across seven days and night shifts from 21:00 to 07:00.

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