Night Shift Team Lead - Flexible Retail Leadership

Tesco; Bathgate; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead (Night) in Bathgate to guide the store team during night hours and ensure a seamless customer experience. The role involves coordinating across store areas, supporting colleagues, and maintaining high service standards.

You will oversee operations, coach staff, and model exceptional customer care throughout the night shift. Applicants should have prior team leadership in fast-paced retail, a passion for service, and the flexibility to work the night schedule.

Qualifications

• Experience leading a retail team.
• Ability to work nights.
• Excellent customer service and communication.

Responsibilities

• Lead the store team to deliver a great in-store experience for customers.
• Collaborate across all store areas and with colleagues to handle day-to-day operations.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Serve as the store lead in the Manager's absence and make timely decisions.
• Keep the team well informed using clear, multiple communication methods.

Skills

Leadership

Teamwork

Customer Service

Flexibility

Job description

Tesco is seeking a Shift Lead (Night) in Bathgate to guide the store team during night hours and ensure a seamless customer experience. The role involves coordinating across store areas, supporting colleagues, and maintaining high service standards.

You will oversee operations, coach staff, and model exceptional customer care throughout the night shift. Applicants should have prior team leadership in fast-paced retail, a passion for service, and the flexibility to work the night schedule.