Night Shift Food Customer Assistant — Fast-paced & Digital

Marks & Spencer Plc; Leicester; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, staying calm under pressure, and meeting strong customer demand head-on.

We’re looking for down-to-earth colleagues who are digitally confident—using Sparks App and in-store devices to help customers find what they need. Flexibility and teamwork are essential as shifts vary across store areas.

Qualifications

• This is a frontline role requiring resilience.
• Applicants must be at least 18 years old.

Responsibilities

• Work under high pressure to meet customer demand.
• Use Sparks App and in-store devices to enhance customer experience.
• Collaborate with colleagues to deliver seamless customer service.
• Flexibly work across store areas to meet changing demands.

Skills

Customer service

Team player

Digital tools

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service, staying calm under pressure, and meeting strong customer demand head-on.

We’re looking for down-to-earth colleagues who are digitally confident—using Sparks App and in-store devices to help customers find what they need. Flexibility and teamwork are essential as shifts vary across store areas.