Night-Shift Food Customer Assistant — Fast-Paced & Customer-Focused

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in the UK is hiring Customer Assistant in our Food section, where you'll be at the frontline of delivering great service and meeting strong customer demand head-on. You'll be a resilient brand ambassador who confidently recommends and sells our newest food products, embracing the transformation we're driving and staying calm under pressure during busy shifts.

Flexibility is essential; you may work across store areas and night shifts as per the schedule, with digital tools

Qualifications

• Customer-facing experience in a retail environment.
• Ability to work under pressure and deliver friendly, efficient service.
• Willingness to rotate across store areas and shifts.

Responsibilities

• Assist customers with product knowledge and purchases.
• Sell and upsell food products to meet demand.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Support team during peak times to ensure smooth service.

Skills

Customer service

Retail experience

Flexibility

Digital tools

Tools

Sparks App

Job description

Marks & Spencer Plc in the UK is hiring Customer Assistant in our Food section, where you'll be at the frontline of delivering great service and meeting strong customer demand head-on. You'll be a resilient brand ambassador who confidently recommends and sells our newest food products, embracing the transformation we're driving and staying calm under pressure during busy shifts.

Flexibility is essential; you may work across store areas and night shifts as per the schedule, with digital tools