Night-Shift Christmas Customer Assistant – Food & Service

Marks and Spencer; Llandudno; On-site; GBP 16,531,000 - 19,286,000; Full time

Job summary

Marks & Spencer in the United Kingdom is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and meeting customer demand head-on.

Being digitally confident, you’ll use the Sparks App and in-store devices to enhance the customer experience. The role requires resilience in a high‑pressure retail environment and flexibility across store areas.

Qualifications

• Frontline Customer Assistant role in Food section.
• Ability to thrive under pressure and deliver service at pace.
• Willingness to work night hours (schedule shown).

Responsibilities

• Join M&S as a Customer Assistant in Food, frontline role.
• Provide five-star service to customers.
• Utilise Sparks App and in-store devices to assist customers and improve experience.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the United Kingdom is looking for a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and meeting customer demand head-on.

Being digitally confident, you’ll use the Sparks App and in-store devices to enhance the customer experience. The role requires resilience in a high‑pressure retail environment and flexibility across store areas.