Night-Shift Food Customer Assistant — Fast-Paced & Customer-Focused

Marks & Spencer; Northallerton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

+£3.00 p/h unsocial premium

Job summary

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll work night shifts and be expected to deliver five-star service, adapting to peak demand while staying composed and helpful throughout your shift.

Candidates should be resilient, customer-focused, and ready to use Sparks App and in-store devices to assist customers. The role requires flexibility across store areas and a strong team ethos.

Qualifications

• You’ll be a resilient, committed brand ambassador who enjoys helping customers.
• Willingness to work late nights and on weekends.
• Under 18 disclaimer applies; applicants must be 18+.

Responsibilities

• Deliver five-star service at pace and be a frontline representative in the Food department.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player in a high-pressure, busy store environment and support colleagues.
• Flexibility to work across different store areas and shifts, including late nights.

Job description

Marks & Spencer is hiring a Customer Assistant in our Food section to be at the frontline of the UK’s fastest-growing retailer. You’ll work night shifts and be expected to deliver five-star service, adapting to peak demand while staying composed and helpful throughout your shift.

Candidates should be resilient, customer-focused, and ready to use Sparks App and in-store devices to assist customers. The role requires flexibility across store areas and a strong team ethos.