Night Shift Food Customer Assistant – Fast-Paced Service

Marks & Spencer Plc; Wolstanton Marsh; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be on the frontline, delivering fast, friendly service while meeting strong customer demand. Night shifts are possible, with added premium for unsocial hours.

We value down-to-earth colleagues who thrive under pressure, embrace digital tools, and work well in a team to deliver a seamless customer experience across store areas.

Qualifications

• Frontline customer service experience is preferred.
• Ability to thrive under pressure in a fast-moving store environment.
• Comfort with using digital tools to help customers.

Responsibilities

• Provide five-star service at pace and handle high customer demand.
• Utilize Sparks App and in-store devices to enhance the shopping experience.
• Work as part of a team to fill shelves and drive sales.
• Be flexible to work across different store areas and shifts.

Skills

Customer service

Teamwork

Digital literacy

Retail knowledge

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be on the frontline, delivering fast, friendly service while meeting strong customer demand. Night shifts are possible, with added premium for unsocial hours.

We value down-to-earth colleagues who thrive under pressure, embrace digital tools, and work well in a team to deliver a seamless customer experience across store areas.