Night-Shift Food Retail Customer Assistant

Marks and Spencer; Hull and East Yorkshire; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks and Spencer in the UK is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace during night hours and across store areas.

Join a fast-moving team where digital tools like Sparks App support the customer experience, and where flexibility across shifts is valued. This frontline role is not for the faint-hearted but offers opportunities to grow with the retailer and to contribute to high standards of service when demand is

Qualifications

• Experience in customer service and retail is preferred.
• Familiarity with digital tools used in-store is a bonus.
• Flexible to work across different store areas and shifts.

Responsibilities

• Deliver five-star service at pace on the shop floor.
• Assist customers in the Food section and maintain stock quality.
• Utilise Sparks App and in-store devices to enhance customer experience.
• Collaborate with the team to maintain a smooth, high-energy environment.

Skills

Customer service

Retail experience

Digital tools

Team player

Store flexibility

Tools

Sparks App

In-store devices

Job description

Marks and Spencer in the UK is hiring a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service at pace during night hours and across store areas.

Join a fast-moving team where digital tools like Sparks App support the customer experience, and where flexibility across shifts is valued. This frontline role is not for the faint-hearted but offers opportunities to grow with the retailer and to contribute to high standards of service when demand is