Night Shift Food Customer Assistant - Digital & Fast-Paced

Marks & Spencer Plc; West Kirby; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3.00 p/h

Job summary

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace, recommending and selling our newest food products, and using Sparks and in-store devices to help customers find what they need.

We value down-to-earth colleagues who thrive under pressure, can adapt to varying shifts, and work well as part of a high-energy team to drive sales and create a positive shopping experience for every customer.

Qualifications

• Frontline customer service in a fast-paced environment.
• Willing to work across different store areas to meet demand.
• Confident with using Sparks and in-store devices to enhance customer experience.

Responsibilities

• Deliver five-star service at pace and assist customers with product knowledge.
• Sell and promote new food products to customers.
• Work collaboratively in a high-energy team to ensure a seamless shopping experience.

Skills

Customer service

Teamwork

Digital literacy

Resilience

Tools

Sparks

In-store devices

Job description

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service at pace, recommending and selling our newest food products, and using Sparks and in-store devices to help customers find what they need.

We value down-to-earth colleagues who thrive under pressure, can adapt to varying shifts, and work well as part of a high-energy team to drive sales and create a positive shopping experience for every customer.