Night-Shift Food Assistant: Fast-Paced & Digital-Savvy

Marks & Spencer; Northallerton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Unsocial premium £3/h (22:00-06:00)

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and meeting strong customer demand daily.

You’ll confidently use Sparks App and in-store devices to help customers find products and complete purchases, while thriving in a busy store and supporting teammates. This frontline role includes night shifts with an unsocial premium and a flexible approach across store areas, inviting you to grow

Qualifications

• Deliver five-star customer service at pace.
• Thrive under pressure during peak store times.
• Be digitally confident using Sparks App and in-store devices.

Responsibilities

• Provide excellent customer service and product knowledge in the Food section.
• Assist customers with questions and upsell relevant products.
• Collaborate with colleagues to ensure shelves are stocked and prices are accurate.

Skills

Customer service

Teamwork

Digital tools

Upselling

Tools

Sparks App

Job description

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and meeting strong customer demand daily.

You’ll confidently use Sparks App and in-store devices to help customers find products and complete purchases, while thriving in a busy store and supporting teammates. This frontline role includes night shifts with an unsocial premium and a flexible approach across store areas, inviting you to grow