Night-Shift Food Assistant - Digital & Fast-Paced

Marks & Spencer Plc; Northampton; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of UK retail. You’ll deliver high-quality service under pressure, helping customers find products and answering questions with enthusiasm.

You’ll use Sparks App and in-store devices to assist shoppers, thrive in a fast-paced environment, and flexibly work across different store areas to meet demand.

Qualifications

• Frontline customer service experience is preferred.
• Willingness to work in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Provide five-star service to customers on the shop floor.
• Assist customers with product information and recommendations.
• Utilise Sparks App and in-store devices to enhance the shopping experience.
• Support across store areas and adapt to changing demands.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of UK retail. You’ll deliver high-quality service under pressure, helping customers find products and answering questions with enthusiasm.

You’ll use Sparks App and in-store devices to assist shoppers, thrive in a fast-paced environment, and flexibly work across different store areas to meet demand.