Night Receptionist — Friendly Guest Service (Part-Time)

IBIS; Barking; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Birthday day off

Hotel and staff discounts

Training and development opportunities

Career progression within our growing?

Job summary

ibis London Barking is seeking a friendly Night Receptionist to join our team and deliver warm, guest-focused service from check-in to check-out. You’ll handle reception duties overnight, assist guests with inquiries, and contribute to a smooth, welcoming experience in a fast-paced hotel environment.

The role is part-time (24 hours per week) with a pay rate of £14.95 per hour. Flexibility to work weekdays and weekends is required, and prior hospitality or customer-facing experience is preferred.

Qualifications

• Warm, approachable personality with a genuine passion for hospitality.
• Excellent communication and customer service skills.
• Confidence using computer systems and handling administrative tasks.
• A proactive, flexible and self-motivated approach.
• Previous hospitality or customer-facing experience is preferred.
• Night shift experience is an advantage.
• Flexibility to work weekdays and weekends.
• Must be 18 years or over due to alcohol service.

Responsibilities

• Manage reception duties, answer calls, complete administrative tasks and night audits.
• Carry out safety and security checks.
• Support other departments in preparing for the day ahead.
• From serving refreshments to helping set up breakfast, assist where needed.

Skills

Hospitality mindset

Communication skills

Customer service

Computer systems confidence

Proactive and flexible

Hospitality experience

Night shift experience

Weekday & weekend flexibility

18+ age requirement

Job description

ibis London Barking is seeking a friendly Night Receptionist to join our team and deliver warm, guest-focused service from check-in to check-out. You’ll handle reception duties overnight, assist guests with inquiries, and contribute to a smooth, welcoming experience in a fast-paced hotel environment.

The role is part-time (24 hours per week) with a pay rate of £14.95 per hour. Flexibility to work weekdays and weekends is required, and prior hospitality or customer-facing experience is preferred.