Hotel Nights Receptionist - 24 Hours Per Week

IBIS; Barking; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Birthday day off

Hotel and staff discounts

Training and development opportunities

Career progression within our growing?

Job summary

ibis London Barking is seeking a friendly Night Receptionist to join our team and deliver warm, guest-focused service from check-in to check-out. You’ll handle reception duties overnight, assist guests with inquiries, and contribute to a smooth, welcoming experience in a fast-paced hotel environment.

The role is part-time (24 hours per week) with a pay rate of £14.95 per hour. Flexibility to work weekdays and weekends is required, and prior hospitality or customer-facing experience is preferred.

Qualifications

• Warm, approachable personality with a genuine passion for hospitality.
• Excellent communication and customer service skills.
• Confidence using computer systems and handling administrative tasks.
• A proactive, flexible and self-motivated approach.
• Previous hospitality or customer-facing experience is preferred.
• Night shift experience is an advantage.
• Flexibility to work weekdays and weekends.
• Must be 18 years or over due to alcohol service.

Responsibilities

• Manage reception duties, answer calls, complete administrative tasks and night audits.
• Carry out safety and security checks.
• Support other departments in preparing for the day ahead.
• From serving refreshments to helping set up breakfast, assist where needed.

Skills

Hospitality mindset

Communication skills

Customer service

Computer systems confidence

Proactive and flexible

Hospitality experience

Night shift experience

Weekday & weekend flexibility

18+ age requirement

Job description

Company Description

\"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS\"

Job Description

Night Receptionist (Guest Service Assistant) | ibis London Barking

Part-Time | 24 Hours per Week | £14.95 per Hour

Are you a night owl with a passion for people? At ibis London Barking, we're looking for a friendly, reliable and guest-focused Night Receptionist to join our team and help create great experiences from check-in to check-out.

As the face of the hotel overnight, you'll be there to welcome guests with a smile, ensure their comfort and wellbeing, and add a personal touch that makes every stay memorable. Whether you're assisting with late arrivals, handling guest enquiries or supporting the smooth running of the hotel, you'll play a key role in delivering the warm, relaxed service that ibis is known for.

No two nights are the same. You'll manage reception duties, answer calls, complete administrative tasks and night audits, carry out safety and security checks, and support other departments in preparing for the day ahead. From serving refreshments to helping set up breakfast, you'll be happy to get involved wherever needed.

What we're looking for

• A warm, approachable personality with a genuine passion for hospitality
• Excellent communication and customer service skills
• Confidence using computer systems and handling administrative tasks
• A proactive, flexible and self-motivated approach
• Previous hospitality or customer-facing experience is preferred
• Night shift experience is an advantage
• Flexibility to work weekdays and weekends
• Must be 18 years or over due to alcohol service

What we offer

• £14.95 per hour
• Birthday day off
• Hotel and staff discounts
• Training and development opportunities
• Career progression within our growing hotel group

If you enjoy working independently, thrive in a fast-paced environment and love making guests feel welcome, we'd love to hear from you. Join the ibis London Barking team and help make every overnight stay a great one.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.