Night Reception Team Member

Travelodge; Twickenham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% discount on rooms plus food and饮品

Friends and family discount

£50 Travelodge voucher on each workann

Retail discounts

Aspire Programme

Team member incentive schemes

Job summary

Travelodge London Twickenham is seeking a Night Reception Team Member on a Full Time contract. You will welcome guests, check them in, and help prepare the hotel for the next day. The role offers a friendly, supportive team environment with flexible working to suit everyone.

No experience is required as full training is provided. You may also assist with breakfast service and bar duties from time to time.

Qualifications

• No experience required; full training provided.
• Night shift work and reception duties.
• Guest check-in and room bookings handled.
• Clear communication with guests and team members.

Responsibilities

• Welcome guests and check them in/out.
• Walk corridors to monitor quiet and safety.
• Set up hotel for the next day, prep trolleys and breakfast prep.
• Serve behind the bar when required and assist housekeeping.
• Handle noise complaints and evictions if necessary.

Skills

Customer service

Communication

Face-to-face

Tools

POS system

Job description

Come and join our amazing team at Travelodge London Twickenham as a Night Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times”