Night Reception Team Member - Part Time

Travelodge; Telford; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

50% discount on rooms

Food and drink discount

Friends and family discount

£50 travel voucher on work anniversary

Retail discounts

Aspire Programme

Job summary

Travelodge is hiring a Night Reception Team Member on a part-time contract. You will welcome guests, check them in, and support the hotel operations during night shifts. The role involves setting up for the next day, preparing trolleys, and occasionally serving behind the bar.

No previous experience is required as Travelodge offers coaching and training. This position suits someone seeking flexible hours and a friendly, supportive team environment.

Qualifications

• No experience required; training provided.
• Shifts include nights and flexible hours.
• Hospitality/customer service mindset is essential.

Responsibilities

• Welcome guests and check them into the hotel.
• Set up the hotel for the next day: prepare housekeeping trolleys and breakfast prep.
• Serve behind the bar at times and assist with food and beverage service.
• Handle requests, noise complaints, and occasional evictions with professionalism.

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

POS system

Job description

Come and join our amazing team at Travelodge (Add Hotel Name) as a Night Reception Team Member on a Part Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times”