Night Porter: Safe, Welcoming Stays & Events

Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott; Mere Brow; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Villa in Wrea Green is seeking a Night Porter to safeguard guests and maintain a warm, welcoming atmosphere through the night. You’ll handle late arrivals, check-ins, security checks, and morning handovers for a smooth start to the day.

We value reliability, a calm manner under pressure, and flexible, proactive individuals who can work independently while supporting the team across events and occasional shifts at Mill Farm Sports Village.

Qualifications

• Experience in hotel reception and guest greeting.
• Good knowledge of property management systems (PMS) is a plus.
• Reliable with excellent timekeeping and punctuality.
• Flexible, proactive and enthusiastic attitude.
• Strong problem-solving ability and composure under pressure.

Responsibilities

• Provide a warm, professional welcome to late-arriving guests.
• Handle night-time check-in and check-out procedures.
• Conduct regular security patrols and monitor premises.
• Respond to guest enquiries and room service requests promptly.
• Assist with early morning breakfast setups and events.
• Carry out light cleaning of public areas.
• Complete night audit procedures and handovers for morning team.
• Respond to emergencies or alarms according to procedures.
• Ensure all exits, doors, and windows are secure overnight.
• Assist with event setup and support at Mill Farm Sports Village as needed.

Skills

Reception duties

PMS knowledge

Timekeeping

Flexibility

Problem solving

Job description

The Villa in Wrea Green is seeking a Night Porter to safeguard guests and maintain a warm, welcoming atmosphere through the night. You’ll handle late arrivals, check-ins, security checks, and morning handovers for a smooth start to the day.

We value reliability, a calm manner under pressure, and flexible, proactive individuals who can work independently while supporting the team across events and occasional shifts at Mill Farm Sports Village.