Night Porter – Luxury Retirement Village Concierge

Audley Villages; Failand; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Company pension scheme

28 days' holiday

Staff discounts

Full training

Career development

Health care benefits

Job summary

Audley Villages in England is looking for a Night Porter to keep the village safe, welcoming and well presented during the night. You will carry out security checks, monitor CCTV, respond to emergencies and ensure the village is ready for the following day.

Working independently, you will support overnight cleaning, refuse collection, pool and leisure facility prep and reception tasks, while maintaining professional boundaries and exceptional service for owners and guests.

Qualifications

• Experience in a night, security, hospitality, care, facilities or customer-facing environment.

Responsibilities

• Carrying out regular security checks and monitoring CCTV in line with company procedures.
• Responding appropriately to fire alarms, personal health alarms and other emergencies.
• Providing a warm, friendly and professional presence for owners and guests throughout the night.
• Supervising the reception area and managing overnight calls and enquiries.
• Identifying and reporting hazards, maintenance issues, damage or unusual activity.
• Completing overnight cleaning, refuse collection and other operational duties.

Skills

Night security

Hospitality

Customer service

Communication

English proficiency

Job description

Audley Villages in England is looking for a Night Porter to keep the village safe, welcoming and well presented during the night. You will carry out security checks, monitor CCTV, respond to emergencies and ensure the village is ready for the following day.

Working independently, you will support overnight cleaning, refuse collection, pool and leisure facility prep and reception tasks, while maintaining professional boundaries and exceptional service for owners and guests.