Night Porter & Twilight Concierge

Village Hotels - Coventry - Reception / Nights; Coventry; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink

Friends & Family

Retail & Lifestyle

24/7 Mental Health support

Job summary

Village Hotels Coventry is seeking a Night Porter to be the engine of the overnight shift. You will warmly welcome late arrivals, perform thorough security checks, handle night audits and switchboard, and support the pub, room service, and public areas with a hands-on approach.

Join a busy team and bring your energy, friendliness, and reliability. We offer training and opportunities to grow, with benefits including staff discounts, and a friendly Village culture that values autonomy and teamwork.

Responsibilities

• The Welcome: Checking in late arrivals and seeing off the early birds with a warm, energetic approach, ensuring they feel at home and taking every opportunity to upsell our fantastic facilities.
• The Protector: Keeping our guests and the building completely secure with thorough overnight safety checks, while confidently managing night audits, cash handling, and the hotel switchboard.
• The All-Rounder: Being the ultimate hands-on team player by pouring a late night pint in the Pub, preparing room service, cleaning public areas, and setting up meeting rooms so the day team can hit the ground running.

Job description

Village Hotels Coventry is seeking a Night Porter to be the engine of the overnight shift. You will warmly welcome late arrivals, perform thorough security checks, handle night audits and switchboard, and support the pub, room service, and public areas with a hands-on approach.

Join a busy team and bring your energy, friendliness, and reliability. We offer training and opportunities to grow, with benefits including staff discounts, and a friendly Village culture that values autonomy and teamwork.