Night Porter: Luxury Hotel Guest Care & Night Ops

Harbour Hotels; Fowey; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Excellent progression opportunities

Career progression pathways

Competitive salary

Internal promotions across properties

Hotel stay and F&B discounts

Benefits platform access

Stylish uniform

Meals included on duty

Job summary

Harbour Hotels is seeking a Night Porter to support the Night Manager in looking after guests and the hotel through the night. You will handle front office tasks and ensure a safe, welcoming environment for late-evening and overnight guests.

The role suits someone with previous hotel night experience, self-motivation, and a passion for service excellence. Training and progression opportunities are available across Harbour Hotels’ boutique properties.

Qualifications

• Sound knowledge of Front Office procedures, Opera experience preferred.
• Previous hotel night shift experience required.
• Self-motivated with a passion for service excellence.

Responsibilities

• Assist Night Manager in guest care and hotel operations during the night.
• Perform check-in and check-out processes as needed.
• Ensure security and smooth running of night shift.

Skills

Night shift

Front Office

Opera experience

Customer service

Tools

Opera PMS

Job description

Harbour Hotels is seeking a Night Porter to support the Night Manager in looking after guests and the hotel through the night. You will handle front office tasks and ensure a safe, welcoming environment for late-evening and overnight guests.

The role suits someone with previous hotel night experience, self-motivation, and a passion for service excellence. Training and progression opportunities are available across Harbour Hotels’ boutique properties.