Luxury Night Concierge & Front Desk Support

Fowey Harbour Hotel; Fowey; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Excellent progression opportunities

Career progression pathways

Hotel stay and F&B discounts

Job summary

Harbour Hotels is seeking a dedicated Night Porter to support the Night Manager and ensure guests enjoy a smooth and secure night at our luxury properties. You will assist with front office duties, guest inquiries, and maintaining high service standards throughout the night.

The ideal candidate has prior night-shift hotel experience, excellent guest-service skills, and a proactive approach to quality and safety.

Qualifications

• Experience in hotel night operations and guest service.
• Strong commitment to service excellence and guest comfort.
• Self-motivated with the ability to work independently through night shifts.

Responsibilities

• Support the Night Manager in overseeing guests and hotel operations during the night.
• Assist with check-in/check-out procedures and ensure security and safety during night hours.

Skills

Night porter experience

Tools

Opera PMS

Job description

Harbour Hotels is seeking a dedicated Night Porter to support the Night Manager and ensure guests enjoy a smooth and secure night at our luxury properties. You will assist with front office duties, guest inquiries, and maintaining high service standards throughout the night.

The ideal candidate has prior night-shift hotel experience, excellent guest-service skills, and a proactive approach to quality and safety.