Night Porter

Fowey Harbour Hotel; Fowey; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Excellent progression opportunities

Career progression pathways

Hotel stay and F&B discounts

Job summary

Harbour Hotels is seeking a dedicated Night Porter to support the Night Manager and ensure guests enjoy a smooth and secure night at our luxury properties. You will assist with front office duties, guest inquiries, and maintaining high service standards throughout the night.

The ideal candidate has prior night-shift hotel experience, excellent guest-service skills, and a proactive approach to quality and safety.

Qualifications

• Experience in hotel night operations and guest service.
• Strong commitment to service excellence and guest comfort.
• Self-motivated with the ability to work independently through night shifts.

Responsibilities

• Support the Night Manager in overseeing guests and hotel operations during the night.
• Assist with check-in/check-out procedures and ensure security and safety during night hours.

Skills

Night porter experience

Tools

Opera PMS

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Compensation: To be discussed