Night Porter

Harbour Hotels; Fowey; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Excellent progression opportunities

Career progression pathways

Competitive salary

Internal promotions across properties

Hotel stay and F&B discounts

Benefits platform access

Stylish uniform

Meals included on duty

Job summary

Harbour Hotels is seeking a Night Porter to support the Night Manager in looking after guests and the hotel through the night. You will handle front office tasks and ensure a safe, welcoming environment for late-evening and overnight guests.

The role suits someone with previous hotel night experience, self-motivation, and a passion for service excellence. Training and progression opportunities are available across Harbour Hotels’ boutique properties.

Qualifications

• Sound knowledge of Front Office procedures, Opera experience preferred.
• Previous hotel night shift experience required.
• Self-motivated with a passion for service excellence.

Responsibilities

• Assist Night Manager in guest care and hotel operations during the night.
• Perform check-in and check-out processes as needed.
• Ensure security and smooth running of night shift.

Skills

Night shift

Front Office

Opera experience

Customer service

Tools

Opera PMS

Job description

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.