Night Porter

TN United Kingdom; Morecambe; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Night Porter to ensure guests have a seamless experience throughout the night. This role requires excellent customer service skills and a friendly demeanor. Responsibilities include greeting guests, assisting with inquiries, and maintaining cleanliness in common areas. If you thrive in a night-time environment and enjoy making guests feel at home, this opportunity is perfect for you. Join a team that values positivity and organisation, and contribute to creating a welcoming atmosphere for all visitors.

Qualifications

• Friendly and approachable with excellent customer service skills.
• Ability to work independently while staying organised.

Responsibilities

• Greeting and checking guests in and out.
• Assisting with inquiries at reception and over the phone.
• Patrolling the premises for security checks.

Skills

Customer Service

Communication

Organisational Skills

Job description

Job Description: Night Porter

As a Night Porter, you'll play a vital role in ensuring our guests have a seamless and enjoyable experience throughout the night. If you’re friendly, approachable, and have excellent customer service skills, this could be the perfect fit for you! We’re looking for someone with a positive attitude, strong communication, and the ability to work independently while staying organised.

Your responsibilities will include:

1. Greeting and checking guests in and out
2. Assisting with inquiries at reception, the bar, or over the phone
3. Serving guests professionally
4. Helping keep the restaurant, lounge, and facilities clean and tidy
5. Preparing the restaurant for breakfast service
6. Setting up the buffet table
7. Patrolling the premises to perform security checks and ensure a safe environment for everyone

If you’re energised by working through the night, have a knack for staying organised, and enjoy making guests feel at home, we think you'll fit right in!

*Age-related pay rates apply for Under 21s.*