Night Porter

TN United Kingdom; Manchester; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player seeks a Night Porter to join their vibrant team in a luxury hotel located in the heart of Manchester. This role offers a unique opportunity to work in a historic setting while ensuring guest safety and satisfaction during the night shift. Responsibilities include conducting nightly audits, assisting guests, and preparing for breakfast service. The company values a good work/life balance and offers various benefits, including competitive pay, staff discounts, and opportunities for personal development. If you are passionate about hospitality and eager to grow, this role is perfect for you.

Benefits

Monthly service charge sharing

Competitive pay with tips

Retail and hospitality perks via Perkbox

50% staff discount

Employee Assistance Programme

Free meals on duty

Learning and development opportunities

Milestone rewards

Qualifications

• Experience in a similar role is preferred.
• Passionate and personable attitude is essential.

Responsibilities

• Ensure the safety of hotel and guests overnight.
• Assist guests with inquiries during the night.
• Conduct handovers to day staff.

Skills

Customer Service

Communication

Flexibility

Job description

Join our team as a Night Porter at our luxury hotel in Manchester city centre, housed in a 19th-century textile factory, just two minutes from Manchester Piccadilly station. We offer a vibrant work environment in a quality-led hotel in the bustling city center.

Benefits include:

• Monthly service charge sharing among the team
• Competitive pay with tips and service charge
• Retail and hospitality perks via Perkbox
• 50% staff discount in our hotels and special rates for friends and family
• Employee Assistance Programme for support
• Free meals on duty
• Opportunities for learning, development, and internal promotions
• Milestone rewards including gifts and recognitions

Role responsibilities:

• Ensure the safety of hotel and guests overnight
• Maintain compliance through nightly audits
• Assist guests with inquiries during the night
• Conduct handovers to day staff
• Perform light tidying to keep the hotel presentable
• Help prepare the restaurant for breakfast service

We value a good work/life balance and ask for flexibility with rotas. Experience in a similar role is preferred. If you're passionate, personable, and eager to learn, we would love to hear from you. Send us a WhatsApp message with FAMILYFIRST to [phone] or apply through our usual channels.