Night Porter

TN United Kingdom; Preston; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a multi-award-winning company as a Night Porter, where your friendly demeanor and excellent customer service skills will shine. In this role, you'll greet guests, maintain cleanliness, and ensure a welcoming atmosphere at a stunning location above Lake Windermere. Enjoy unique benefits like paid breaks, discounts on food, and opportunities for personal development. This is a chance to be part of a warm and dedicated team, making every guest's experience memorable while enjoying the beauty of the Lake District.

Benefits

Extra paid holiday for birthday

50% off food at any Inns

Paid breaks

Stay at Inns for £1 in winter

1/3 off room bookings all year

£50 for same day bookings

15% off bed and breakfast for loved ones

24/7 confidential support

Give-inn back scheme

Recognition as Best Pub Employer

Qualifications

• Excellent customer service skills and a positive attitude.
• Strong communication skills and ability to work independently.

Responsibilities

• Greeting and checking guests in and out.
• Keeping the restaurant and facilities clean and tidy.
• Patrolling the premises for security checks.

Skills

Customer Service Skills

Strong Communication Skills

Organizational Skills

Friendly and Approachable

Job description

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Join The Inn Collection Group as a Night Porter

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and a warm team that’s at the heart of everything we do.

The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. We deliver exceptional hospitality by living our core values of respect, customer focus, warmth, and honesty, with the goal of Making People Happy.

Benefits of Working With Us

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead-Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Explore our beautiful locations with 1/3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• Your loved ones can enjoy 15% off bed and breakfast too!
• 24/7 confidential support through our Employee Assistance Programme.
• Contribute to a company that gives back through our Give-inn back scheme.
• Join an award-winning team recognized as the Best Pub Employer at the Publican Awards.

About The Angel Inn, Bowness

Perched above Lake Windermere, offering stunning views of the fells and surrounding countryside, making it a perfect destination to enjoy the breathtaking beauty of the Lake District.

Your Role: Night Porter

If you’re friendly, approachable, and have excellent customer service skills, this could be the perfect fit for you! We’re looking for someone with a positive attitude, strong communication skills, and the ability to work independently while staying organized.

Your responsibilities include:

1. Greeting and checking guests in and out.
2. Assisting with inquiries at reception, the bar, or over the phone.
3. Serving guests professionally.
4. Keeping the restaurant, lounge, and facilities clean and tidy.
5. Preparing the restaurant for breakfast service and setting up the buffet table.
6. Patrolling the premises to perform security checks and ensure safety for all.

If you’re energized by working through the night, enjoy staying organized, and making guests feel at home, we think you'll fit right in.

*Age-related pay rates apply for Under 21s.*