Night Porter

Cedar Court Hotels; Harrogate; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Competitive rates of pay

Meals on duty where applicable

Employee discounts across Cedar Court

Training and development opportunities

Career progression within the group

Company pension scheme

Holiday entitlement in line with terms

Job summary

Cedar Court Harrogate is seeking an experienced Night Porter to join the Night Team. You will support the Nights Manager, maintain a visible security presence, and ensure the hotel runs smoothly overnight across reception and lounge areas.

Ideal candidates have hotel night experience, a positive can-do attitude, and strong communication skills, plus knowledge of Health & Safety and Fire Safety procedures.

Qualifications

• Previous experience in a similar role, ideally within a hotel environment.
• A positive “can-do” attitude and strong work ethic.
• Good communication and interpersonal skills, with a professional and welcoming manner.
• Sound knowledge of Health & Safety and Fire Safety procedures.

Responsibilities

• Support the Nights Manager to ensure the hotel operates smoothly and efficiently overnight.
• Maintain a visible presence in the reception and lounge areas, helping to ensure the overall security of the hotel during your shift.
• Carry out regular security walks of the property.
• Work with all operational departments to ensure a seamless guest experience and high standards of service, safety and security throughout the night.
• Action tasks handed over from the day teams and set up meeting rooms and events for the following day’s business.
• Liaise with Guest Service Team during bar handover to ensure continuous guest service.

Skills

Hotel night experience

Customer service

Health & Safety knowledge

Fire Safety knowledge

Communication skills

Job description

Contract: Full Time
Salary: 13.29 per hour

Set on the edge of Harrogate's historic centre, Cedar Court Harrogate is a Grade II listed hotel with a well-established reputation in one of Yorkshire's most sought-after destinations. The property offers 100 bedrooms, Amber's restaurant and bar, multiple meeting and event spaces, and generous on-site parking, well-positioned to serve both the town's thriving conference trade and its strong leisure market.

The heritage setting gives the hotel a distinctive character, and the range of business that flows through it, from corporate stays, conferences, weddings, and leisure guests. This means the team works across a broad spectrum of hospitality. It's an environment where you're likely to be stretched, supported, and given the chance to develop in a hotel that matters to the area it sits in.

We have a superb opportunity for an experienced Night Porter to join our established Night Team at our hotel.

As a Night Porter, you will support the Nights Manager to ensure the hotel operates smoothly and efficiently overnight. You will maintain a visible presence in the reception and lounge areas, helping to ensure the overall security of the hotel during your shift, including carrying out regular security walks of the property.

You will have:

• Previous experience in a similar role, ideally within a hotel environment.
• A positive “can-do” attitude and strong work ethic.
• Good communication and interpersonal skills, with a professional and welcoming manner.
• Sound knowledge of Health & Safety and Fire Safety procedures.

You will work closely with all operational departments to ensure a seamless experience for our guests, maintaining high standards of service, safety and security throughout the night.

This position would suit someone with hotel night experience who is self-motivated, well organised and passionate about delivering service excellence.

You will action tasks handed over from the day teams, review and rectify any issues that arise, and assist with setting up meeting rooms and events for the following day’s business.

With room service available until late, you will liaise with our Guest Service Team during the bar handover and ensure guests continue to receive excellent service throughout the night.

The role requires a professional, outgoing and positive personality, excellent interpersonal skills and a passion for guest satisfaction, alongside strong organisational and administrative abilities.

• Competitive rates of pay
• Meals on duty where applicable
• Employee discounts across Cedar Court Hotels
• Training and development opportunities
• Career progression within the group
• Company pension scheme
• Holiday entitlement in line with employment terms