Night Porter

Harbour Hotels Group; Fowey; Presencial; GBP 19.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent progression opportunities

Hotel stay and F&B discounts

Meals included on duty

Employee Assistance Program

Stylish boutique uniform

Benefits and discount platform

Descripción de la vacante

Harbour Hotels Group in the United Kingdom is seeking a Night Porter to support the Night Manager, ensuring guest comfort and security overnight. Experience with Front Office procedures and Opera is advantageous.

You will handle nightly check-ins and check-outs, respond to guest requests, and maintain hotel standards. The role suits self-motivated individuals with a passion for service excellence.

Formación

• Experience with Front Office procedures and operating hotel systems.
• Experience in hotel night shifts and guest service excellence.

Responsabilidades

• Assist the Night Manager in looking after guests and the hotel during the night.
• Handle front office procedures including check-in and check-out.
• Provide proactive service with a focus on guest satisfaction during night hours.

Conocimientos

Front Office procedures

Opera PMS experience

Check-in / Check-out

Guest service

Herramientas

Opera PMS

Descripción del empleo

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Night Porter to join the team. As Night Porter you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

What’s in it for you….

Benefits

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!