Night Porter

Heartwood Inns Ltd; Cambridge; On-site; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

EarlyPay access

Maternity & Paternity leave

Referral Bonus

Discounts at Heartwood Inns

Cycle to Work

Job summary

The Meadow Lark in Trumpington, Cambridge, is opening late 2026 as a premium pub with rooms. We’re seeking Night Managers and Night Porters to join the opening team to look after guests overnight, keeping the hotel safe, secure and welcoming, while delivering excellent service.

Whether seasoned or new, we’re looking for reliable, friendly, and confident people who can work independently, handle audits, and take pride in creating a great guest experience.

Qualifications

• You’re responsible, reliable, and have a keen eye for details.
• Well-organised and able to learn systems and audits for overnight.
• Have the ability to work alone when night managers are off.
• 1–2 years of experience as a Night Porter/Auditor in a hotel or hospitality setting.

Responsibilities

• Assist the Night Manager in ensuring guest safety and smooth overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins, early check-outs, and reservation checks.
• Support night audits, including fire, health & safety, and security checks.
• Prepare for breakfast service and provide shift handovers.
• Follow emergency procedures, including fire evacuations.

Skills

Reliable

Detail-oriented

Well-organised

Independent work

Guest service focus

Job description

Flexi Contract

The Meadow Lark, Trumpington – Opening Late 2026

Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire’s most exciting premium pubs with rooms, and we’re looking for Night Managers and Night Porters to join our opening team.

Hourly rate of £14.80 per hour

Flexi Contract

The Meadow Lark, Trumpington – Opening Late 2026

Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire’s most exciting premium pubs with rooms, and we’re looking for Night Managers and Night Porters to join our opening team.

This is a fantastic opportunity to be part of something special from day one. You’ll play an important role in looking after our guests overnight, ensuring the hotel remains safe, secure and welcoming, while providing excellent service to our residents.

Whether you’re an experienced Night Manager or looking to join us as a Night Porter, we’re looking for reliable, friendly and confident people who are comfortable working independently and taking pride in creating a great guest experience.

Key Responsibilities

• Assist the Night Manager in ensuring guest safety and smooth overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins, early check-outs, and reservation checks.
• Support night audits, including fire, health & safety, and security checks.
• Prepare for breakfast service and provide shift handovers.
• Follow emergency procedures, including fire evacuations.

What We Offer

• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You’re responsible, reliable, and have a keen eye for details
• Well-organised and able to learn systems and audits for overnight
• Have the ability to work alone when night managers are off
• 1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality setting

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

Please note, we cannot take applications from overseas or those that require sponsorship