Night Manager

Heartwood Propco; Cambourne; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Employee Assistance Program

EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus

Staff discounts at Heartwood Inns

Cycle to Work Scheme

Long Service Recognition

Job summary

The Meadow Lark in Trumpington is opening late 2026 and seeks Night Managers to lead overnight guest care. You’ll ensure safety, security, and a welcoming atmosphere while delivering excellent service to residents.

We offer a 40‑hour contract with a salary of £33,500 per annum and opportunities to grow with a growing Heartwood estate across Cambridgeshire. Join a team devoted to hospitality excellence from day one.

Qualifications

• 1–2 years’ experience as a Night Manager in a hotel or hospitality setting.
• Reliable, detail‑oriented and able to work independently.
• Proficient with PMS and night audit processes.

Responsibilities

• Handle late guest check-ins, early check-outs, and room allocations/upgrades through the PMS.
• Perform night audits, including fire, health and safety, security, and compliance checks; hand over with Management Team.
• Ensure breakfast service preparation is completed and provide a thorough shift handover.
• Manage cleaning duties and oversee property cleanliness and standards.
• Evacuate the property in case of fire alarm activation, following company procedures.

Skills

Night Management

Independent worker

Attention to detail

Tools

PMS (Property Management System)

Job description

Night Manager

Salary of £33,500 per annum

40-hour contract

The Meadow Lark, Trumpington – Opening Late 2026

Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire’s most exciting premium pubs with rooms, and we’re looking for Night Managers and Night Porters to join our opening team.

This is a fantastic opportunity to be part of something special from day one. You’ll play an important role in looking after our guests overnight, ensuring the hotel remains safe, secure and welcoming, while providing excellent service to our residents.

Whether you’re an experienced Night Manager or looking to join us as a Night Porter, we’re looking for reliable, friendly and confident people who are comfortable working independently and taking pride in creating a great guest experience.

Key Responsibilities:

• Handle late guest check-ins, early check-outs, and room allocations/ upgrades through the Property Management System (PMS)
• Perform night audits, including fire, health and safety, security, and compliance checks; collaborate and hand over with the Management Team
• Ensure breakfast service preparation is completed and provide a thorough shift handover
• Manage cleaning duties and oversee property cleanliness and standards
• Evacuate the property in case of fire alarm activation, following company procedures

What we offer:

• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re responsible, reliable, and have a keen eye for details
• Well-organised and able to work with systems and communicate effectively
• Have the ability to work alone and solve problems independently
• 1-2 years' experience as a Night Manager in a hotel or hospitality setting

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

Please note, we cannot take applications from overseas or that require sponsorship