Night Porter

Heartwood Collection; Cambridge; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus

Food discount

Birthday gift

Reward Gateway discounts

Cycle to Work

Job summary

The Meadow Lark in Trumpington, Cambridge, opening late 2026, is part of Heartwood Collection. We’re recruiting Night Managers and Night Porters to join the opening team and help ensure a welcoming, safe overnight experience.

You’ll look after guests, manage late check-ins, support audits and maintain property standards with reliability and attention to detail. This flexible role offers competitive pay and progression within Heartwood Collection.

Qualifications

• 1–2 years of experience as a Night Porter or Auditor in hospitality.
• Responsible, reliable and detail oriented with good organisational skills.
• Ability to work alone during night shifts and learn systems/audits quickly.

Responsibilities

• Assist the Night Manager to ensure guest safety and overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins, early check-outs and reservation checks.
• Support night audits including fire, health and safety, and security checks.
• Prepare for breakfast service and provide shift handovers.
• Follow emergency procedures such as fire evacuations.

Skills

Reliability

Attention to detail

Independent worker

Overnight hospitality

Tools

System learning

Job description

Flexi Contract

The Meadow Lark, Trumpington – Opening Late 2026

Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire’s most exciting premium pubs with rooms, and we’re looking for

Hourly rate of £14.80 per hour

Flexi Contract

The Meadow Lark, Trumpington – Opening Late 2026

Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire’s most exciting premium pubs with rooms, and we’re looking for Night Managers and Night Porters to join our opening team.

This is a fantastic opportunity to be part of something special from day one. You’ll play an important role in looking after our guests overnight, ensuring the hotel remains safe, secure and welcoming, while providing excellent service to our residents.

Whether you’re an experienced Night Manager or looking to join us as a Night Porter, we’re looking for reliable, friendly and confident people who are comfortable working independently and taking pride in creating a great guest experience.

Key Responsibilities

• Assist the Night Manager in ensuring guest safety and smooth overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins, early check-outs, and reservation checks.
• Support night audits, including fire, health & safety, and security checks.
• Prepare for breakfast service and provide shift handovers.
• Follow emergency procedures, including fire evacuations.

What We Offer

• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You’re responsible, reliable, and have a keen eye for details
• Well-organised and able to learn systems and audits for overnight
• Have the ability to work alone when night managers are off
• 1-2 years of experience as a Night Porter/ Auditor in a hotel or hospitality setting

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

Please note, we cannot take applications from overseas or those that require sponsorship