Night Operations Leader – Hotel (Flexible Hours, Perks)

Rbh Hospitality Management; Liverpool; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discounted room rates for you and your

Birthday leave

Enhanced maternity, adoption & shared

Course sponsorship

30% F&B discount at RBH hotels

Refer a Friend scheme (earn £250 for 5

Flexible working arrangements

Wagestream - access to earnings

Life Insurance

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management in Liverpool is seeking a Night Manager to oversee overnight hotel operations, ensure high guest service standards and maintain smooth continuity across departments.

You will handle night reception, audits, bar service, and room set-ups for the morning team, with strong leadership, attention to detail, and the ability to respond to emergencies and maintain security.

Qualifications

• Experience in hotel front office or night operations.
• Ability to balance cash and reconciliations.
• Proven guest-service excellence.
• Comfort handling inquiries and complaints.
• Willingness to work nights and flexible hours.

Responsibilities

• Oversee overnight hotel operations and guest services.
• Manage night reception including check-ins/outs and enquiries.
• Perform night audit and balance daily transactions.
• Prepare end-of-day financial reports and report discrepancies.
• Provide bar service with responsible alcohol service.
• Close and secure bar area after service.
• Prepare meeting rooms and restaurant areas for morning shift.
• Conduct regular security and safety checks.
• Maintain cleanliness and presentation in public areas.
• Communicate handovers to day team and escalate emergencies.
• Show leadership and support colleagues during night shift.

Skills

Customer service excellence

Strong communication skills

Conflict resolution

Team leadership

Independent working

Night shift adaptability

PMS knowledge

Basic IT skills

Tools

PMS

Job description

RBH Hospitality Management in Liverpool is seeking a Night Manager to oversee overnight hotel operations, ensure high guest service standards and maintain smooth continuity across departments.

You will handle night reception, audits, bar service, and room set-ups for the morning team, with strong leadership, attention to detail, and the ability to respond to emergencies and maintain security.