Night Manager

-; West Kirby; On-site; GBP 18,000 - 25,000; Full time

Job summary

Platinum Recruitment Consultancy Ltd. is recruiting for a Night Manager to oversee overnight operations and drive service standards in a busy Liverpool hotel. The role emphasises hands-on leadership, quick decision-making, and top-quality guest care.

You will manage the night team, act as Duty Manager when needed, handle guest requests and incidents, and coordinate nightly audits. This temp ongoing work offers full-time hours and weekly pay, with £15.50 per hour (DOE).

Qualifications

• Previous experience as hotel Night Manager or Night Supervisor
• PEP system experience is essential
• Strong communication and problem-solving skills
• Flexible to work 5 nights out of 7
• Excellent attention to detail

Responsibilities

• Oversee the overnight operations and ensure high standards
• Supervise the night team and maintain standards
• Act as Duty Manager in the absence of the Front Office Manager
• Manage overnight guest requests, complaints and issues
• Oversee Night Audit, accounting and financial procedures
• Coordinate arrivals, departures, reservations and amendments
• Prepare daily summary reports and handovers
• Communicate nightly activities to VIPs, groups and staff
• Assist Front Office Manager with staffing and operations
• Use the PEP system to manage overnight duties

Skills

PEP system experience

Team management

Communication skills

Problem solving

Tools

PEP system

Job description

Night Manager – £15.50 per hour | Ongoing Work in Liverpool

Are you an experienced Night Manager looking for ongoing work in Liverpool? This is a great opportunity to join a busy hotel environment, take responsibility for overnight operations and build on your experience within hospitality.

Why apply / What’s in it for you?

• You’ll enjoy from £15.50 per hour (DOE) with reliable weekly pay every Friday


• You’ll have access to full-time hours, 5 days out of 7


• You’ll benefit from temporary ongoing work

Key Responsibilities

As a Night Manager, you’ll oversee the smooth running of the hotel overnight, ensuring high standards are maintained.

• Supervise the night team and ensure standards are consistently met


• Act as Duty Manager in the absence of the Front Office Manager


• Manage complaints, requests, disturbances and overnight issues


• Oversee Night Audit, accounting and financial procedures


• Manage arrivals, departures, reservations, cancellations and amendments


• Ensure accurate handovers and maintain the night diary


• Prepare and coordinate daily summary reports


• Communicate nightly activities, VIPs, groups and special requests


• Support the Front Office Manager with staffing, planning and operations


• Use the PEP system to manage overnight duties and processes

What we’re looking for

We’re looking for a confident and experienced Night Manager who can take responsibility and make decisions independently.

• Previous experience as a hotel Night Manager or Night Supervisor


• PEP system experience is essential


• Strong communication and problem-solving skills


• Excellent attention to detail


• Confident managing a team and handling overnight operations


• Flexible to work 5 nights out of 7

If you’re looking for your next Night Manager opportunity in Liverpool, we’d love to hear from you.

Job Number │ NMLiv/INDFOH
Location │ Liverpool
Role │ Night Manager

Platinum Recruitment is acting as an Employment Business in relation to this vacancy.