Night Operations & Guest Safety Lead

Heartwood Collection; Lewes; On-site; GBP 19,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral Bonus

Food discounts

Birthday gift

Retailer rewards

Cycle to Work

Job summary

Heartwood Collection is seeking a Night Porter to support overnight guest care and property operations at its Lewes location. You will assist in safety, health standards, cleaning of public areas, and handling late check-ins and audits during the night shift.

The role requires 1–2 years of Night Porter/ Auditor experience in a hotel setting, strong reliability, and the ability to work independently with minimal supervision. Flexi contract, min 30 hours, £14.25 per hour, on-site.

Qualifications

• 1–2 years of Night Porter/Auditor experience in hotel or hospitality.
• Strong attention to detail and reliability.

Responsibilities

• Assist the Night Manager in ensuring guest safety and smooth overnight operations.
• Perform cleaning duties and maintain property standards.
• Handle late check-ins, early check-outs, and reservation checks.
• Support night audits, including fire, health & safety, and security checks.
• Prepare for breakfast service and provide shift handovers.
• Follow emergency procedures, including fire evacuations.

Skills

Night porter experience

Detail-oriented

Job description

Heartwood Collection is seeking a Night Porter to support overnight guest care and property operations at its Lewes location. You will assist in safety, health standards, cleaning of public areas, and handling late check-ins and audits during the night shift.

The role requires 1–2 years of Night Porter/ Auditor experience in a hotel setting, strong reliability, and the ability to work independently with minimal supervision. Flexi contract, min 30 hours, £14.25 per hour, on-site.