Night Manager — Guest Care & Security Lead

Heartwood Inns; Lewes; On-site; GBP 33,062,000 - 37,195,000; Full time

Benefits offered by this job

Employee Assistance Program

EarlyPay

Enhanced Maternity & Paternity leave

Referral Bonus

Food discounts

Birthday gift

Rewards Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection in the United Kingdom is seeking a meticulous Night Manager to safeguard guests during overnight hours and keep the property running smoothly outside trading hours.

You will handle late check-ins, night audits, and ensure health and safety standards, with a focus on guest care and cleanliness. This role offers competitive hourly pay and weekend night shifts.

Join a growing estate with opportunities across Heartwood Collection locations and a supportive team.

Qualifications

• 1-2 years experience as a Night Manager in a hotel or hospitality setting.

Responsibilities

• Handle late check-ins, early check-outs, and room allocations via PMS.
• Perform night audits on fire, health and safety, security, and compliance.
• Ensure breakfast service prep and thorough shift handover.
• Manage cleaning duties and maintain property standards.
• Evacuate the property during fire alarms per procedures.

Skills

Attention to detail

Organised

Effective communication

Independent worker

Responsible

Reliable

Job description

Heartwood Collection in the United Kingdom is seeking a meticulous Night Manager to safeguard guests during overnight hours and keep the property running smoothly outside trading hours.

You will handle late check-ins, night audits, and ensure health and safety standards, with a focus on guest care and cleanliness. This role offers competitive hourly pay and weekend night shifts.

Join a growing estate with opportunities across Heartwood Collection locations and a supportive team.