Night In-Room Dining Attendant – Five-Star Service

Royal Lancaster London; Greater London; On-site; GBP 26,000 - 35,000; Full time

Job summary

A prestigious hotel in London is seeking a Night Food & Beverage Attendant for the In Room Dining team. The role involves assisting in service, maintaining cleanliness, and managing orders through the hotel’s systems. A positive attitude and customer service focus are essential, and applicants must be legally eligible to work in the UK. This position offers a permanent contract with opportunities for personal development within a supportive team environment.

Benefits

Annual earnings up to £35,000

Pension scheme with contributions

50% discount in restaurants

Team member and Friends & Family rates

Extensive discounts on benefit platform

Private medical insurance access

Educational sponsorship

Interest free season ticket loan

Employee Assistance Programme

Bike to work scheme

Employee recognition schemes

Free meals on duty

Qualifications

• Legal eligibility to work in the UK.
• Experience in food and beverage service is preferred.
• Ability to work 40 hours per week on a shift rota.

Responsibilities

• Assist in the opening and closing procedure of the outlet.
• Maintain cleanliness and stock for service periods.
• Take in room dining orders via phone.
• Post orders correctly in Simphony POS.
• Use Opera to gather necessary information.

Skills

Positive energy

Attention to detail

Customer service

Tools

Simphony POS

Opera PMS

Job description

A prestigious hotel in London is seeking a Night Food & Beverage Attendant for the In Room Dining team. The role involves assisting in service, maintaining cleanliness, and managing orders through the hotel’s systems. A positive attitude and customer service focus are essential, and applicants must be legally eligible to work in the UK. This position offers a permanent contract with opportunities for personal development within a supportive team environment.