Night Hotel Porter: Calm, Welcoming Overnight Service

Holiday Inn Express Wakefield; Wakefield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel in Wakefield is seeking a Night Porter to ensure guest safety and satisfaction overnight. Responsibilities include overseeing hotel security, managing night service delivery, and handling administrative tasks. Candidates should have prior hotel experience, ideally in a night or reception role, and be skilled in customer service and communication. The ideal candidate thrives in a team environment and remains calm under pressure.

Benefits

Get Paid in Real-Time

Discounted stays

Discounts on food and drinks

Wellness offers

Shopping and entertainment discounts

Career growth support

Superstar Awards

Long-Service Awards

Recommend a Friend bonus

24/7 Employee Support

Bereavement Leave

Pension Scheme

Year-Round Incentives

Qualifications

• Previous experience in a night or reception role within a hotel.
• Ability to manage time and responsibilities efficiently.

Responsibilities

• Ensure security of the hotel and guests overnight.
• Prepare service areas for the next day and deliver room service.
• Process payments and reconcile cash/card transactions.

Skills

Customer Service

Communication

Crisis Management

Time Management

Tools

Opera PMS

Job description

A leading hotel in Wakefield is seeking a Night Porter to ensure guest safety and satisfaction overnight. Responsibilities include overseeing hotel security, managing night service delivery, and handling administrative tasks. Candidates should have prior hotel experience, ideally in a night or reception role, and be skilled in customer service and communication. The ideal candidate thrives in a team environment and remains calm under pressure.