Night Front Desk Porter | Guest Care & Setup

Dalata Hotel Group plc; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 employee rate on rooms for all D

30% off the Friends & Family rate

Extra AL day for every year worked (5–

Employee Assistance Programme.

Cycle to Work Scheme/Transport Schemes

Pension access (Ask your HR Manager)

Development Opportunities through our

Staff Appreciation Initiatives

Job summary

Dalata Hotel Group plc in Leeds is seeking a Night Receptionist/Porter to welcome guests, check them in and out, and assist with luggage requests, ensuring a smooth overnight operation.

You will also maintain cleanliness of lobby and public areas, assist with meeting room setups, support front entrance presentation, and follow fire procedures to keep staff and guests safe, with opportunities for internal career progression.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels’ fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.

Skills

Customer experience

Good spoken English

Organizational skills

Busy environment

Team player

Job description

Dalata Hotel Group plc in Leeds is seeking a Night Receptionist/Porter to welcome guests, check them in and out, and assist with luggage requests, ensuring a smooth overnight operation.

You will also maintain cleanliness of lobby and public areas, assist with meeting room setups, support front entrance presentation, and follow fire procedures to keep staff and guests safe, with opportunities for internal career progression.