Night Front Desk & F&B Multiskiller

Ibis; Greater London; Sur place; GBP 24 000 - 30 000; Plein temps

Résumé du poste

IBIS London City Shoreditch is seeking a Multiskilled Night Team Member to welcome guests, manage night audit tasks, and support 24/7 operations. You will handle reception duties, assist security, and provide food & beverage service during the night shift, ensuring exceptional guest experiences and accurate nightly reporting.

The role requires a flexible, customer-focused attitude with the ability to multitask between front desk and F&B activities, including beverages service and upselling,

Qualifications

• Self-starter with ability to work unsupervised.
• Multitask between reception and F&B.
• Flexible to work 5 days a week on rotation Monday to Sunday.
• Positive attitude, customer service focus and ability to process nightly audit.
• Fast-thinking, problem solver with initiative.
• Night Audit and/or Accounts experience is highly regarded.

Responsabilités

• Be responsible for the reception desk and processing of night audit and nightly reports.
• Assist security with monitoring building security.
• Aid in the operations for the day team to ensure exceptional service around the clock.
• Work the night shift from 11pm to 7:18am.
• Take food & beverage orders and deliver to guests during the shift.
• Perform F&B and Bar tasks and work in the reception as required.
• Learn & serve beverages from the F&B menu.
• Keep tables and service areas clean and tidy per procedure.
• Maintain hygienic food service techniques during service.
• Own designated section and station.
• Complete other reasonable requests from Supervisor or Hotel Management.
• Take orders and maximize sales opportunities with upselling and accuracy.

Connaissances

Night audit

Self-starter

Multitasking

Customer service

Problem solving

Fast-thinking

Reception & F&B

Description du poste

IBIS London City Shoreditch is seeking a Multiskilled Night Team Member to welcome guests, manage night audit tasks, and support 24/7 operations. You will handle reception duties, assist security, and provide food & beverage service during the night shift, ensuring exceptional guest experiences and accurate nightly reporting.

The role requires a flexible, customer-focused attitude with the ability to multitask between front desk and F&B activities, including beverages service and upselling,