Night Front Desk & F&B Multiskilled Specialist

IBIS; Greater London; On-site; GBP 17,000 - 25,000; Full time

Benefits offered by this job

Salary - £ 15.30 / hour

Free night stays in UK hotels

Up to 30% discount in Accor Restaurant

Talent gym access

Uniform provided

Free meals on duty

Discounted hotel rates worldwide

Apprenticeship opportunities

Accor Academy training

Wellbeing support

Global career opportunities

Job summary

IBIS London City Shoreditch is seeking a Multiskilled Night Team Member to manage reception duties and support night audit tasks. The role runs on a 39-hour weekly schedule, with night shifts from 11pm to 7:18am, including taking orders, delivering guest requests, and assisting with bar and F&B tasks to ensure seamless overnight service.

We offer a competitive hourly rate and a range of benefits within the Accor network in the UK, plus opportunities for professional growth through the Accor

Qualifications

• Self-starter with the ability to work unsupervised or with minimal supervision.
• Ability to multitask between front desk and F&B duties.
• Strong customer service focus with guest-first attitude.
• Night shift and reception experience is advantageous.
• Night Audit and/or Accounts experience is highly regarded for career development.

Responsibilities

• Be responsible for the reception desk and processing of night audit and nightly reports.
• Assist security with monitoring building security.
• Aid in the operations for the day team to ensure exceptional service around the clock.
• Work the night shift from 11pm to 7:18am.
• Take food & beverage orders, prepare & deliver orders to guests.
• Perform F&B and Bar tasks and support reception as needed.
• Learn and serve beverages from the F&B menu.
• Keep tables and service areas clean and tidy per procedures.
• Maintain hygienic food service practices during service.
• Manage your designated section and station.
• Handle other requests by Supervisor or Hotel Management.

Skills

Self-starter

Multitasking

Customer service

Night shift

Accounts experience

Job description

IBIS London City Shoreditch is seeking a Multiskilled Night Team Member to manage reception duties and support night audit tasks. The role runs on a 39-hour weekly schedule, with night shifts from 11pm to 7:18am, including taking orders, delivering guest requests, and assisting with bar and F&B tasks to ensure seamless overnight service.

We offer a competitive hourly rate and a range of benefits within the Accor network in the UK, plus opportunities for professional growth through the Accor