Night Duty Manager: Lead Night Ops & Guest Experience

Rbh Hospitality Management; Sheffield; On-site; GBP 13,000 - 17,000; Full time

Benefits offered by this job

Competitive hourly rate up to 15.44

Staff room discounts

Birthday leave

Maternity/ Adoption/ Shared parental—m

Course sponsorship

F&B discount

Refer a Friend scheme

Flexible working

Wagestream

Employee assistance programme

Wellness events

Free meals on duty

Job summary

Courtyard by Marriott Sheffield, a brand-new 150-bedroom hotel, sits between Sheffield and Rotherham. Part of RBH Hospitality Management, the property offers a gateway for corporate and leisure guests and a growing, values-led team.

RBH emphasizes its people, diversity, wellbeing, sustainability, and opportunities to join a world-class hospitality team. Night shifts with front desk, F&B support, and cross-department collaboration form the core of this role.

Qualifications

• Previous hospitality or finance experience.
• Strong attention to detail and accuracy.
• Good communication and guest-handling skills.
• Familiarity with PMS and accounting principles.

Responsibilities

• Balance and reconcile daily financial transactions, including room revenue, food & beverage sales, and other charges.
• Prepare end-of-day financial reports for management and resolve discrepancies.
• Check in late arrivals and provide overnight front desk support.
• Conduct regular security checks to ensure guest and property safety.
• Collaborate with front office and accounting to address issues identified during night audit.
• Prepare handover notes for the day team and record all relevant information.
• Lead nights bars and room service operations.
• Manage night team members.
• Ensure the hotel is prepared for the next day’s operations.
• Support Night Porter to keep public areas clean and up to standard.
• Be present during breakfast service and assist F&B with breakfast operations.

Skills

Attention to detail

Communication skills

Night audit

Accounting knowledge

PMS familiarity

Tools

PMS

Job description

Courtyard by Marriott Sheffield, a brand-new 150-bedroom hotel, sits between Sheffield and Rotherham. Part of RBH Hospitality Management, the property offers a gateway for corporate and leisure guests and a growing, values-led team.

RBH emphasizes its people, diversity, wellbeing, sustainability, and opportunities to join a world-class hospitality team. Night shifts with front desk, F&B support, and cross-department collaboration form the core of this role.