Front Desk Concierge - Flexible Hours & Perks

RBH; Sheffield; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Discounted staff room rates

Birthday leave

Course Sponsorship

30% F&B discount at RBH hotels

Refer a Friend £250 rebate

Flexible working arrangements

Wagestream - access to earned wages

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

RBH Hospitality Management seeks a welcoming Receptionist for Courtyard by Marriott Sheffield. You will greet guests, handle check-ins/outs, and be the local expert for dining and sights, ensuring a smooth start and finish to every stay.

This 30-hour-per-week position spans five days in a busy hotel. Enjoy flexible working and benefits including staff discounts, birthday leave, course sponsorship, and wellbeing programs.

Qualifications

• Be a people person who creates memorable guest experiences.
• Great communication skills with guests and team.
• Detail-focused and organised for reservations and check-outs.
• A quick thinker who solves problems smoothly during busy periods.
• A team player with a ready-to-help attitude across departments.
• High energy in a lively, fast-paced hotel environment.

Responsibilities

• Be the first smile guests see and the friendly voice they remember.
• Handle check-ins, check-outs, and everything in between with efficiency.
• Become the local expert for brunch spots and local sights.
• Master multitasking—answering calls, managing bookings and requests.
• Keep the front desk neat and welcoming at all times.
• Coordinate with housekeeping and maintenance to meet guest needs.
• Surprise guests with thoughtful touches to make their stay memorable.

Skills

People person

Communication skills

Detail-oriented

Problem solving

Team player

Energetic

Job description

RBH Hospitality Management seeks a welcoming Receptionist for Courtyard by Marriott Sheffield. You will greet guests, handle check-ins/outs, and be the local expert for dining and sights, ensuring a smooth start and finish to every stay.

This 30-hour-per-week position spans five days in a busy hotel. Enjoy flexible working and benefits including staff discounts, birthday leave, course sponsorship, and wellbeing programs.