Night Duty Manager

The Zetter Group; London Borough of Islington; Presencial; GBP 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted food and drink in ZetterPar

Friends & Family hotel rates – 50% off

Birthday day off

Descripción de la vacante

The Zetter Group is seeking a Night Duty Manager for its London property. You will oversee the overnight operation, ensuring exceptional guest experiences, security, and smooth running of the hotel throughout the night.

This hands-on leadership role requires calm, proactive problem-solving and the ability to manage overnight front-of-house and operations with discretion. You will coordinate late arrivals and early departures, respond to guest queries, and complete nightly financial and

Responsabilidades

• Oversee the overnight operation of the property and ensure guest experiences are exceptional.
• Act as the senior decision-maker on shift during overnight hours, managing overnight front-of-house and operational responsibilities.
• Handle late arrivals and early departures, guest queries and incidents with professionalism and discretion.
• Complete nightly financial and administrative procedures and maintain high standards across the property throughout the night.

Descripción del empleo

Welcome to Marrable’s, an architecturally inspired London hotel.

A uniquely designed boutique hotel located right at the core of London’s creative neighbourhood, Clerkenwell.

From a luxurious suite to well-appointed and chic club rooms, all our bedrooms offer a quirky and very British home from home.

The Role

The Night Duty Manager is responsible for overseeing the overnight operation of the property, ensuring exceptional guest experiences and the smooth, safe, and efficient running of the hotel throughout the night.

This is a hands-on leadership role requiring strong problem-solving skills, sound judgement, and the ability to confidently manage overnight front-of-house and operational responsibilities. The Night Duty Manager acts as the senior decision-maker on shift during overnight hours, ensuring guest satisfaction, security, and operational continuity at all times.

The role involves managing late arrivals and early departures, handling guest queries and incidents with professionalism and discretion, completing nightly financial and administrative procedures, and maintaining high standards across the property throughout the night.

This role is ideal for someone with excellent communication skills, a proactive mindset, and the ability to remain calm, organised, and effective in an independent overnight hospitality environment.

What Awaits You at The Zetter

• Discounted Food & Drink in all Zetter Parlours
• Friends & Family Hotel Rates – 50% off for your favourite people
• A paid day off on your birthday
• A culture that values individuality, celebrates effort, and supports growth

We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law