London - Food & Beverage Supervisor

The Zetter Group; Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Food & drink discounts

Friends & family hotel rates 50% off

Referral bonuses

Birthday paid day off

Training, tastings & development

Career progression

Job summary

The Zetter Group in London seeks a Food & Beverage Supervisor to lead on-the-day events and daily hotel operations, ensuring flawless delivery of private dinners, corporate meetings, and F&B services in line with Zetter standards.

You will manage event teams on shift, coordinate cross-department logistics, and serve as the main point of contact during events, ensuring guests feel confident, cared for, and impressed throughout their experience at our boutique properties.

Qualifications

• Hands-on leadership experience in hospitality or events.
• Ability to coordinate multiple departments during events and ensure seamless delivery.
• Strong guest service mindset with ability to make guests feel cared for even under pressure.

Responsibilities

• Oversee on-the-day execution of events and daily hotel operations.
• Lead event teams on shift and coordinate logistics across departments.
• Act as main point of contact during events and ensure guests feel confident and well cared for.

Skills

Leadership

Event coordination

Logistics coordination

Job description

The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London’s most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.

Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs

The Role

The role of Food & Beverage Supervisor plays a critical role in delivering exceptional events at The Zetter, from private dinners and corporate meetings as well as food and beverage within the hotel. You will oversee the on-the-day execution of the day to day as well as events, ensuring every detail is delivered smoothly, professionally, and in line with our standards here at The Zetter.

This is a hands‑on leadership role, requiring strong organisation, calm decision‑making, and a genuine passion for hospitality. You will lead event teams on shift, coordinate logistics across departments, and act as the main point of contact during events, ensuring guests and clients feel confident, cared for, and impressed.

What We Will Offer You

• A creative, supportive, and inclusive working environment
• Food & Drink discounts across all Zetter Parlours
• Friends & Family hotel rates – 50% off
• Referral bonuses up to £500
• A paid day off on your birthday
• Training, tastings, and development opportunities
• Clear progression pathways within The Zetter Collection