Boutique Night Operations Manager

The Zetter Group; City of Westminster; Sur place; GBP 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Discounted Food & Drink in Zetter Parl

Friends & Family Hotel Rates – 50% off

Birthday paid day off

Growth culture

Résumé du poste

The Zetter Group is seeking a Night Duty Manager to oversee the overnight operation of our London property and ensure guest experiences remain outstanding through the night. You will lead the front-of-house team and maintain security, service quality, and smooth operations across late hours.

This role requires calm, decisive leadership, strong communication, and the ability to handle guest inquiries and incidents with discretion while driving nightly financial tasks and standards consistent with

Qualifications

• Experience in hospitality supervisory roles preferred.
• Strong communication and problem-solving skills.
• Ability to work overnight and manage guest needs discreetly.

Responsabilités

• Oversee overnight guest operations and safety.
• Act as the senior decision-maker on shift.
• Manage late arrivals/early departures and guest queries.
• Complete nightly financial and administrative procedures.
• Maintain high standards across the property overnight.

Description du poste

The Zetter Group is seeking a Night Duty Manager to oversee the overnight operation of our London property and ensure guest experiences remain outstanding through the night. You will lead the front-of-house team and maintain security, service quality, and smooth operations across late hours.

This role requires calm, decisive leadership, strong communication, and the ability to handle guest inquiries and incidents with discretion while driving nightly financial tasks and standards consistent with