London - Barback

The Zetter Group; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discounted food & drink

Friends & Family hotel rates – 50%

Birthday day off

Job summary

The Zetter Group in London is seeking an attentive Operational Support team member for our boutique bars. You will restock spirits, wines, garnishes, and ice wells, prepare back-bar displays, and assist bartenders with prep during busy service—always keeping a calm, professional presence.

You will maintain cleanliness and hygiene across bar areas, manage stock rotation, check dates, and report issues promptly. You’ll work closely with bartenders and floor staff to keep service flowing smoothly.

Qualifications

• Creativity and willingness to think outside the box.
• Accountability and reliability in a fast-paced environment.
• Strong attention to detail to ensure quality and safety.
• Good communication and teamwork with bar and floor staff.

Responsibilities

• Restock bar inventory and maintain back-bar displays.
• Prepare ice wells, garnishes, mixers, and station setup.
• Assist bartenders with prep and service during peak periods.
• Maintain cleanliness and adherence to safety regulations.

Skills

Creativity

Accountability

Attention to detail

Sociability

Job description

The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London’s most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.

Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs.

Just moments away from the British Museum, our Bloomsbury townhouse is a design-led hideaway full of characterful rooms and suites, a gym, and tranquil garden—plus a parlour and terrace made for long, leisurely cocktails.

About The Role:

Operational Support:

Restock spirits, wines, beers, garnishes, glassware, ice, and other bar essentials throughout service.

Prepare and maintain ice wells, garnish stations, mixers, and back-bar displays.

Assist bartenders with basic prep work (e.g., cutting garnishes, refilling syrups, preparing juices).

Cleanliness & Hygiene:

Ensure the bar area, service stations, storage areas, and equipment remain clean, organised, and safe.

Collect and wash glassware promptly; polish glasses where required.

Dispose of rubbish and recycling, ensuring compliance with hotel recycling procedures.

Adhere to all food safety, sanitation, and health & safety regulations.

Stock Management:

Support stock rotation (FIFO), checking dates and product quality.

Refill fridges and maintain stock presentation standards.

Report low stock or equipment issues to the manager promptly.

Assist with deliveries, stock counts, and inventory where required.

Service Support:

Help deliver water, snacks, or simple items to guests during busy periods (if trained and authorised).

Maintain a calm, professional presence during peak service, supporting the wider team.

Communicate effectively with bartenders and floor staff to keep service flowing smoothly.

About You:

Be creative; we do not do boxes at Zetter, so no need to think outside of it. We are always happy to bounce ideas off each other.

Be accountable; it’s your job after all. But remember we are a team; shout if you need help.

Pay attention to details; once it is out there, it is impossible to get back so we expect your best work but always happy to help.

Be sociable; get to know your colleagues. Some of them will surprise you! We have some talented people among us.

Above all, be yourself; we are a lovely bunch. We work hard but also like to let our hair down!

What Awaits You at The Zetter:

Discounted Food & Drink in all Zetter Parlours

Friends & Family Hotel Rates – 50% off for your favourite people

A paid day off on your birthday

A culture that values individuality, celebrates effort, and supports growth

We are an equal opportunity employer, and all applications will receive consideration for employment without regard to any protected characteristics by law.