Night Customer Advisor (Office-Based) | £30k & Training

Confidential; Chorley; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Full training

Job summary

Zenith Advisory Partners are recruiting for a customer service role based in Chorley. The role involves handling enquiries by phone and email, resolving issues, and coordinating with internal teams. The position is nights, 6pm to 6am, with a 12-week temporary-to-permanent contract and full training provided.

The successful candidate will have prior customer service experience, strong communication skills, good IT abilities, and a keen eye for detail in a fast-paced environment.

Qualifications

• Experience in a customer service role, ideally in a call centre.
• Strong communication skills and ability to remain calm under pressure.
• Good IT skills and keen eye for detail.

Responsibilities

• Be the first point of contact for customers via phone and email.
• Resolve customer enquiries and issues effectively.
• Liaise with internal departments to ensure a smooth customer experience.

Skills

Customer service

Phone & email handling

Communication

IT skills

Attention to detail

Job description

Zenith Advisory Partners are recruiting for a customer service role based in Chorley. The role involves handling enquiries by phone and email, resolving issues, and coordinating with internal teams. The position is nights, 6pm to 6am, with a 12-week temporary-to-permanent contract and full training provided.

The successful candidate will have prior customer service experience, strong communication skills, good IT abilities, and a keen eye for detail in a fast-paced environment.