Customer Service Advisor — 4‑Day Week, Fast-Paced Support

We Are Zenith; South Tyneside; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free on-site parking

Company pension

Casual dress

Weekly pay

Job summary

We Are Zenith is recruiting for multiple Customer Service vacancies in the United Kingdom, starting ASAP. You’ll support customers when something goes wrong at home—from boilers to pipes—delivering fast, reliable help in a busy call-centre.

The role requires at least two years in a call-centre, strong communication, and the ability to manage several tasks. You’ll work a full four-day week with a rotating pattern, weekends included, and receive 37.5 hours of pay per week with weekly pay and a

Qualifications

• At least two years’ call-centre experience.
• Able to learn new systems quickly and take ownership.
• Strong communication and attention to detail.

Responsibilities

• Take inbound and make outbound calls with no cold calling.
• Log claims accurately and arrange engineer visits.
• Keep customers updated and help ensure repairs progress efficiently.
• Recognise when customers need additional support and respond with care.
• Work with colleagues, clients and engineers to deliver excellent customer service.

Skills

Call-centre experience

Communication skills

Attention to detail

Multitasking

Job description

We Are Zenith is recruiting for multiple Customer Service vacancies in the United Kingdom, starting ASAP. You’ll support customers when something goes wrong at home—from boilers to pipes—delivering fast, reliable help in a busy call-centre.

The role requires at least two years in a call-centre, strong communication, and the ability to manage several tasks. You’ll work a full four-day week with a rotating pattern, weekends included, and receive 37.5 hours of pay per week with weekly pay and a