Night Concierge & Guest Services with Profit Share

J.W. Lees & Co.; Oldham; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Profit share

Discount in all our pubs and hotels

Amazing progression opportunities

Access to our employee assistance

Descripción de la vacante

J.W. Lees & Co. in the United Kingdom is recruiting a Night Porter to join our hospitality team. You will assist guests during night hours, manage late check-ins, deliver room service, and help maintain security and cleanliness across the property.

We offer profit sharing, staff discounts in our pubs and hotels, clear progression opportunities, and access to our employee assistance programme to support your wellbeing and growth.

Formación

• Experience in guest services within hospitality.
• Excellent communication skills and a customer-focused approach.
• Ability to work overnight shifts and stay alert during the night.

Responsabilidades

• Check in late arrivals and check out early departures in line with procedures.
• Ensure thorough communication with all departments during shifts.
• Complete all tasks and handover at shift end.
• Make wake up calls and arrange taxis for guests as needed.
• Take room service orders and deliver to guests.
• Assist at residents' bar, including drinks service and cleaning.
• Know fire evacuation procedures and basic computer systems.
• Keep site secure and perform night-time walkarounds.
• Set up rooms for meetings or private dining.
• Provide personal attention and teamwork to deliver excellent guest service.

Conocimientos

Guest service

Communication

Teamwork

Reliability

Descripción del empleo

J.W. Lees & Co. in the United Kingdom is recruiting a Night Porter to join our hospitality team. You will assist guests during night hours, manage late check-ins, deliver room service, and help maintain security and cleanliness across the property.

We offer profit sharing, staff discounts in our pubs and hotels, clear progression opportunities, and access to our employee assistance programme to support your wellbeing and growth.