Night Concierge & Guest Services Specialist

Young's Pubs; Teddington; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Access to Career Pathway and training

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Job summary

Young's Pubs is seeking a dedicated Night Porter for their hotel in Teddington, United Kingdom. The role involves working independently at night, ensuring the safety and comfort of guests while maintaining room standards.

Successful candidates will have excellent communication skills, a passion for customer service, and experience in hospitality. Benefits include free meals, weekly pay, and discounts across Young's Pubs.

Qualifications

• Passion for delivering exceptional customer service.
• Experience in a similar environment.
• Excellent communication skills.
• Impeccable eye for detail.

Responsibilities

• Ensure the safety of guests and security of the property.
• Deal with guest requests and check in late arrivals.
• Maintain room standards and set up for breakfast service.
• Conduct health and safety checks and audits.

Skills

Fluent in English

Microsoft Office

Job description

Young's Pubs is seeking a dedicated Night Porter for their hotel in Teddington, United Kingdom. The role involves working independently at night, ensuring the safety and comfort of guests while maintaining room standards.

Successful candidates will have excellent communication skills, a passion for customer service, and experience in hospitality. Benefits include free meals, weekly pay, and discounts across Young's Pubs.